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Your customers don’t care about you,
your products, or your services. They care about themselves.
The internet, search engines, and social media give
online users an infinite choice:
1.
They can do as much research about
products and services as they want.
2.
They can ignore, skip, and block ads
at the click of a button.
3.
As buyers, they have the option to
look at online reviews before making a purchase decision.
It turns out that businesses have very little
chance to stand out and get ahead with internet marketing. May sound like the
hundred percent truth, or is it?
Thankfully, content marketing allows businesses to build a relationships with potential and existing customers.
Brands like RedBull, Sephora, HubSpot, and
Grammarly have made good use of branded content to earn a long-term asset for
their business – a loyal fanbase that chooses to follow, engage with and share
their content online.
The results are obvious: a great brand reputation
and more sales for these businesses.
But how to do content marketing that attracts the
relevant audience? Here
are some proven techniques:
are some proven techniques:
Focus on Your Target Audience
The first step to building a relationship with
potential customers is to know them. Marketers can create an audience persona
by defining the following:
1.
Demographics such as age, sex,
location, income, education, profession,
and family.
and family.
2.
Psychographics such as likes,
hobbies, challenges, goals, behavior, and preferences.
An interesting way to dig out these details is to
have discussions with sales teams and learn from their experience. An audience
persona gives an idea about the content that would resonate with ideal
customers.
A good thumb rule is to create content that
educates and entertains a targeted audience. Marketers can do a quick
keyword-research to understand common pain points and create content that helps
provide the best answers.
Contents helps marketers to dive deeper into the audience likes and dislikes, and publish pieces that are more personalized in nature.
Contents helps marketers to dive deeper into the audience likes and dislikes, and publish pieces that are more personalized in nature.
Think Like a Media Company
There is a certain sense of attachment people have
towards their favorite magazines, TV shows, music or movies. Audiences feel an
emotional connection with the content they love. Content marketing success
depends on the amount of attention and followers it can fetch – not direct
sales.
The goal of a media company is to engage the
audience and have them enjoy the content they are producing. Behaving like a
media house helps content marketers to empathize with the content needs of the
audience – a process that helps fulfill the brand objective of earning
appreciation from potential customers.
Stick to One Content Type
n an omnichannel world with multiple content
formats, it’s easier to confuse the audience before even getting their
attention. While it’s fine to experiment with different types of content,
choosing to focus on one, can create magic: blog posts, videos, podcasts, or
images.
Some marketers created a community of marketers by
publishing marketing cartoons, for instance. Laying emphasis on one content
type is effective because the audience for each type is different – those who
prefer blog posts always look forward to reading them and so on.
Define A Content Marketing Voice
There is no dearth of content on the internet –
every business is doing content marketing. A smart user can identify a piece of
authentic content from one that’s a poor copy of another one floating
elsewhere.
It’s vital to create honest content – it’s the
elixir for an attention-starved marketer. It’s essential to create content like
it’s representing a brand and its core values. One brand may have a funny and
creative tone, for instance, while another one may take a more authoritative
and formal stance.
A good beginning point is to create a word cloud
that represents a brand’s emotional values and then narrow it down to just
three words. A distinct voice helps branded content to break through the
crowd and find quick acknowledgment.
Be Persistent
Content Marketing is a commitment,
not a campaign.
It’s not realistic to expect results from content
marketing in a day or a week or a month. Building an audience is a slow,
long-drawn process. The intent behind content marketing is to create a
remarkable body of work that pulls the right people. Besides that, fans and
followers stay with businesses who produce content regularly.
It’s vital to have a content calendar and an
ongoing publishing and promotional schedule. Marketers should not make the
mistake of over-analyzing their efforts. If they see growth in the audience
(number of fans, blog readers, video viewers, etc.) every month or quarter,
they’re on the right track.
Stay in Touch with the Audience
Nurturing the audience is as vital as having them
onboard. It’s necessary to have prospects subscribe to an e-newsletter, for
instance. Mailers help marketers to share useful content with existing
subscribers. Promoting each new piece on the brand’s social media pages is
another way to create content awareness and engagement.
Over to You
Content marketing is a belief system that allows
businesses to help their audience. It’s more of a mindset than a strategy.
Branded content enables businesses to become customer-centric and grow in the
process. This understanding is enough to help businesses build a tribe of their
own without worrying about direct outcomes
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